Why can’t I download “free” apps on my iPhone?

You can’t participate in the Apple app ecosystem without two things: an Apple ID, and a valid credit/debit card linked to that ID. That’s right: you can’t get ‘free’ without having credit first.

If you’re setting up a new phone and your Apple ID is linked to another Apple ID via ‘Family Sharing’, you’ll also need the Family Sharing account owner’s credit/debit card expiry date and CCV number.

That’s right: your ability to use your phone with your credit card may depend on you having someone else’s credit card details.

Continue reading “Why can’t I download “free” apps on my iPhone?”

What to do when you drop your iPhone in the water

1. Swear.

Use your best words. But get it over with quickly – you’ve got work to do.

2. Dry your phone off.

That’s right, get a towel and dry it off ASAP. Is it dead? It probably isn’t.


3. Back it up.

That’s right. Don’t put your phone in a bag of rice or anything like that. While it’s still alive, you need to get your data off your phone as fast as possible.

Continue reading “What to do when you drop your iPhone in the water”

Counting cookies

Engadget likes to share your browsing details with lots of people:

  1. Foundational partners – 10 of the usual suspects – Facebook, Google, Amazon, ebay (!?), Neilsen etc.
  2. IAB “partners” – 224 from all across the world, many you’ve never heard of

Just block 3rd party cookies. Or use an ad-blocker.

Buzzfeed’s strange approach to “privacy”

This screenshot is what you get when you go to Buzzfeed for the first time. “We value your privacy” can be read in two ways though:

  1. “we value your ability to manage your own personal information”
  2. “your privacy is worth money to us”


If you are requiring visitors to accept Personalisation, then you don’t value their privacy.

Because to personalise you need to a)  track people and then b) profile them.

Sonos Play 1 – one year on

Sonos Play

After a year with Sonos Play, what do I think?

To be honest, we almost never use it, preferring to play music via Apple TV. Given how frustrating navigating through AppleTV’s music app can be, that’s a fairly damming statement about the Sonos – or should I say about the Sonos’ software, which is the real problem. Because the player doesn’t really fit into the ecosystem, you have to do things differently to use it, and well, we don’t. Continue reading “Sonos Play 1 – one year on”

Apple’s $29 iPhone 6 battery replacements are NOT available today, or this year even.

The thing I’ve found most frustrating about Apple’s wee iPhone 6 battery problem is the blogosphere/applefanboy’s willingness to parrot the party line and not think critically.

Techcrunch said yesterday that replacement batteries were now available – however only in the US, and only if they’re in stock at Apple stores.

Which doesn’t help customers in the rest of the world very much. 

Apple’s tone-deaf iPhone 6 battery replacement announcement

When is a replacement programme not actually a replacement programme?

Following a fairly justified public/media backlash about how Apple handles/manages battery life on iPhone 6s, just after Christmas Apple allegedly ‘solved’ the problem with a ‘message to customers about iPhone batteries and performance‘ which ends with an offer to set up a programme to start replacing batteries at a more reasonable cost – starting at the end of January 2018. Continue reading “Apple’s tone-deaf iPhone 6 battery replacement announcement”

Apple, ‘old’ iPhones 6s, and poor battery life

Arguments about Apple’s lousy iPhone batteries* have got lost in a black hole where technology writing, the blogosphere and applefanboy-ery ‘overlap’.

*not a rhetorical statement: I have a dud battery, officially confirmed by a Genius.

If you have (and still use) an iPhone 6/6s/6Plus you’ll know them as once impressive phones that are now increasingly unreliable and erratic. Lots of people are in denial about this Continue reading “Apple, ‘old’ iPhones 6s, and poor battery life”